Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www. groovy-mails.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your user name and password, then click cancel.

How can I cancel receiving your newsletters?
Your affiliateship in our program allows groovy-mails.com to send you email messages and advertisements. You may not cancel receiving email ads from groovy-mails.com without terminating your affiliateship in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your Affiliate ID.

I live outside the US, can I join?
Yes, we welcome all international affiliates.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.


Payments:

Payment Requests: You must keep your groovy-mails.com Account active and up-to-date in order to receive payment. If, your Account becomes inactive, your Payment Requests will be removed. Groovy-mails.com confirms active Accounts immediately before payments are processed. It is therefore possible for your Account to remain active up until your payment is processed. groovy-mails.com will pay affiliates when their balance reaches the minimum payout $2.00. (depending on funds)Once the member has reached payout they may request payment. Payments will be made within 30 days or a reasonable time after. (Funds allowing, payment can be delayed).

How am I paid?
Payments are made via the following payment processors: PayPal

Vacation Mode: When you put your account on vacation you also need to take it off when you come back. Accounts that are on vacation or inactive do not get payouts requested or randoms. If, you plan on being away over 2 weeks then you need to contact us and let me know so that your account will be flagged and it does not get deleted. Members found abusing this feature will have their accounts deleted.
Referral Questions:

How can I refer other affiliates?
You may place a link with your referral url to groovy-mails.com on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Affiliates will earn from 1 levels of referrals
Level 1 = 12%

Are my referral earnings working?
Yes, referral earnings are updated once a day. You must be active on our site to earn from your referrals
To qualify to receive earnings from your downline, you must login at least once every 30 days and click on at least 50% of the ads we send out.

Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.